CI extra care

Coverage and benefits

Coverage	Sum Insured (Baht)
Coverage	Basic	Silver	Gold	Platinum
Coverage for the insured 1. Loss of life, dismemberment, loss of sight or total permanent disability (Or. Bor. 1), general accidents (including homicide, physical assaults, or accident while riding or traveling by motorcycle).	50,000	50,000	50,000	50,000
2. Coverage against 8 critical illnesses (90-day waiting period). 2.1 Alzheimer's disease. 2.2 Non - invasive Cancer / Carcinoma ln situ) or Invasive Cancer (except Skin Cancer. 2.3 Acute Heart Attack. 2.4 Coronary Artery Bypass Surgery. 2.5 Major Stroke. 2.6 Chronic Kidney Failure. 2.7 Chronic Liver Disease / End-Stage Liver Disease / Liver Failure. 2.8 Coma.	100,000	300,000	500,000	1,000,000

Remark: The insured can buy insurance with aggegate benefits under the coverage plan at not exceeding 1,000,000 Baht per person.

Benefit details

Nursing Care Service

Tel 0 2308 9300 press 4 (around the clock).

Type of Service	Service Length
Service Time: 07:00 – 19:00 hrs. daily 1. Registered Nurse or Practical Nurse (Registered Nurse or Practical Nurse) 2. Medical Caregiver 3. Physical Therapis.	8 hours / time 8 hours / time 1 hour / time
Service Time: 08:00 – 22:00 hrs. daily 4. Telemedicine.	15 minutes / time

Remark

Service is provided by AWP Services (Thailand) co., Ltd.
This “Nursing Care Service” does not include the costs of medical equipment such as vital signs monitor (pulse, blood pressure, temperature), mobility aids, wheel chair, oxygen concentrator including various medical supplies such as cotton pads, bandages, syringes and travel expense upon medical appointment.
The Company reserves the right to provide service to the insured who is under convalescence after hospital discharge or for day-case procedures at the fixed residential address of the insured or his/her relative and only in Thailand.
Telemedicine, excluding the costs of medication and medication delivery.
This service is an on-top privilege and is non-transferable, non-changeable and non-exchangeable for cash. If you do not use the service under the conditions and within the specified period, it shall be deemed that you relinquish the right to use such service available for you at that time.

How to call for Nursing Care Service

You can ask for the right to use this service within 30 days after hospital discharge
In order to ensure maximum efficiency in the continuity of care (COC), the service provider will evaluate the necessity and propose a suitable COC plan to you prior to delivering the staff for caregiving.

Nursing Care Service Eligibility

The insured who has been hospitalized (as inpatient) longer than 6 hours, or
The insured who has to stay in the ICU, or
The insured who has undergone surgery or day case treatment according to the following 5 items (in case the hospitalization is less than 6 hours):
• Extra Capsular Cataract Extraction with Intra Ocular lens
• Amputation
• Bone Marrow Aspiration
• Lumbar Puncture
• Radiotherapy (for treatment only, not for diagnosis)
For day case other than listed above, the Company reserves the right to consider based on medical necessity, or
Illness as a result of critical diseases such as cancer, chemotherapy and kidney disease.

Terms and conditions

Qualifications

The insured must be less than 59 years of age on the date of purchasing or taking out the first insurance, to be renewable up to the age of 80 (premium will be adjusted based on age range).
The insured must be in good health without any congenital disorder or physical disability.
The insured never had a history or treatment of the following diseases: Hepatitis B and C, Cirrhosis, Chronic Hepatitis, Ulcerative Colitis, Hemorrhoids, Chronic Cervicitis and Vaginitis), AIDS or HIV-positive blood, all types of cancer, cysts (except Renal gallbladder cysts, Periosteal ganglion cysts, Sebaceous cysts, Chocolate cysts or Endometriosis), Alzheimer's disease, heart disease, Acute Myocardial Infarction, Coronary Artery Bypass Grafting, Ischemic Stroke or Hemorrhagic Stroke, chronic kidney disease, lung disease such as asthma, emphysema, chronic obstructive pulmonary disease, tuberculosis or other harmful chronic diseases, tumors, lumps, acrochordon that have been cured less than 2 years before the insurance date.
The Company reserves the right not to provide coverage for high-risk occupations in such workplaces as battery or dry cell factory, mining industry factory, nuclear power plant, factory using radioactive materials in the production, petroleum factory, etc.
No need for health check-up. Just answering a health questionnaire in order to apply.
Single annual premium payment. Premium will be adjusted based on age range.
Coverage conditions are as specified in the policy.

Exclusions

The insured was diagnosed with critical illness within 90 days following the effectiveness of the first year’s policy.
The Company finds medical evidence indicating that the insured has suffered critical illness before the policy’s first effectiveness and has a history of such illness prior to taking out insurance.
This insurance does not cover suicide, suicide attempts or self-harm, miscarriage, brawls, acts under the influence of alcohol over 150 mg/dl or addictive substances, crimes.
While the insured is ascending or descending from or boarding an aircraft without license for carrying passengers or not registered for commercial purpose, war, riot, strike.
Insurrection, revolution and others as specified in the Exclusions of Health and Critical Illnesses Insurance Policy.

Insurance documents

Basic Consumer Rights

Insurance is provided by

Thanachart Insurance Public Company Limited
TMBThanachart Bank Public Company Limited acts as an insurance broker and is liable only as broker.

Frequently asked questions

What are the product highlight of CI extra care?

answer :

Affordable price of only 4 Baht per day.
Cover as much as 8 critical illnesses with instant payment right after diagnosis (for the specified illnesses).
Coverage up to age 80.
Tax deductible as paid amount up to the maximum of 25,000 Baht per year (according to the Revenue Department’s Regulations).
Accompanied with Nursing Care privilege to provide rehabilitative services by certified nursing staffs.

Does CI extra care have a waiting period?

answer : As there is no health check-up, this policy is subject to a waiting period of 90 days. Therefore, if the insured was diagnosed with critical illness within the first 90 days after policy approval, the coverage will not be provided. However, the waiting period is required only for the first policy year. If the insured renews the policy in the following year, the coverage will instantly continue.

When can the insured ask for Nursing Care Service after hospital discharge?

answer : The insured must request for the right within 30 days from the discharge date.

Is Nursing Care privilege extended nationwide?

answer : The service is provided all over the country without limited distance. As the service provider (AWP) has a nationwide network of medical centers, physiotherapy centers and nursing homes, the staffs from the nearest network can be dispatched to provide service without limited distance and no traveling expense will be charged from the insured.

How can I request for Nursing Care Service?

answer :

The insured under specified insurance plan contacts 0 2308 9393 press 4 (24-hour service).
AWP staff verifies the right by checking the following information (either one):
2.1 The insured’s name and surname.
2.2 Policy number.
2.3 National ID card number.
The staff requests medical treatment documents as per the conditions from the insured, such as the receipt, medical certificate, etc.
The staff provides the name of the designated caregiver.
The staff follows up the service.

Product highlights

Affordable prices

Coverage against critical illnesses

On-going coverage up to the age of 80

Tax deduction

Nursing care service

Coverage and benefits

Benefit details

Terms and conditions

Frequently asked questions